Legal
Data Deletion
Last updated: May 28, 2026
ZidFlow users can request deletion of their account and workspace data at any time. This page explains how to submit a request and what data will be deleted.
How to Request Deletion
Email zidflow.app@gmail.com with the subject line “Data Deletion Request”.
Please include:
- Your ZidFlow account email.
- Your business name.
- Your WhatsApp Business Account ID, if available.
What ZidFlow Will Delete
After verifying the request, ZidFlow will delete workspace data, connected WhatsApp account data, stored conversations and messages, templates cached in ZidFlow, AI reply history, related customer records, and account data associated with the workspace unless we are legally required to keep certain information.
Some limited records may be retained where required for legal, tax, security, fraud prevention, dispute resolution, or compliance reasons.
Meta and WhatsApp Data
Deleting ZidFlow data does not automatically delete data stored inside Meta or WhatsApp. You may need to manage or delete that information directly from Meta Business settings, WhatsApp Manager, or other Meta tools.
Questions
If you need help identifying your workspace or WhatsApp Business Account ID, contact zidflow.app@gmail.com.